Heating & Plumbing In Surrey
Here at the Reina Group, we have worked hard to establish our solid reputation and status as providing the very best contractual plumbing work across the whole of the South East.
Based in Folkestone, Kent, we can reach anywhere in Surrey with our employed engineers located and based conveniently on the borders of our County, with easy access to all major motorway links, enabling us to cover the projects in Surrey, Sussex & Kent.
We are renowned for excelling at reliability, professionalism and working to strict deadlines. With our customer service being rated one of the best in the region, we believe that it’s down to our Company ethos of having our clients’ interests and needs at the heart of what we do.
Our team of directly employed plumbing engineers have a wide range of experience and are all fully qualified. This is complimented by our contracts managers, who are responsible for overseeing the development of sites from design stages to completion, ensuring that the programme, quality and cost targets are achieved within the agreed timescales through effective management. We pride ourselves on our quality and service we provide, which has given us an excellent reputation throughout the industry.
We are able to provide a wide variety of plumbing products and services across the whole of Surrey. We work closely with contractors / developers on new large housing developments, be it house, flat or a combination of accommodations, social or private housing schemes as well as providing work for bespoke one off self-build housing.
We provide the following services:
- Plumbing and sanitary-ware solutions
- Mechanical ventilation and heat recovery systems
- Heat pump systems
- Gas heating systems
- Underfloor heating
- Rainwater goods and soil vent installations
The Reina Group have a partnership approach, short lines of communication and attention to detail are at the heart of each project around their individual requirements, to ensure the client is getting the service, control and predictability they need.
Our emphasis is working to strict deadlines which means that materials and engineers are on site on time. We have a member of staff solely responsible for material purchasing and delivery and this ensures that we negotiate the best price possible for all materials, with prompt delivery on site. Weekly meetings with the Contract’s Team ensure that the project is on schedule and working within the guidelines set by the developers or client. In addition, The Reina Group offer a 24-hour emergency call out service in cases of emergency watermain and gas issues throughout the project.
We have long recognised that the industry standards are being raised continuously in the areas of innovation and Health & Safety. We have always placed a strong emphasis on training and encourage our employees to take part in a wide range of relevant courses to widen their skills and knowledge base.
As part of our ongoing commitment to Health & Safety we have our own dedicated Health & Safety advisor who is appointed to come into the workplace and update and refresh all engineers on the most current rules and regulations.
We are CHAS, Gas Safe, MCS and WIAPS accredited, which demonstrates our commitment to safely delivering heating and plumbing services of the highest quality.
For more information about the Reina Group and our selection of services we provide throughout Surrey and the whole of the South East, why not give one of our team members a call on 01303 248648 who will be more than happy to answer any questions you may have. Alternatively, you can drop us an email at info@reinagroup.co.uk.
