Client - Ground Source Heat Pump in Smarden, Kent

A 330m2 two storey 4/5 bed timber framed new build dwelling

A full room by room heat loss calculation undertaken by Reina Group to determine space heating load of the dwelling. The altitude & location was taken into consideration when calculating the 330m2 units heat loss of 34W/m2.

The client had requested a combination of underfloor heating (UFH) on ground floor with radiator emitters to 1st floor (design & sized by Reina Group) and the position of the air source heat pump (ASHP) to be sited adjacent to the back door as shown in picture.

A 16kW Daikin Altherma ERLQ016CV3 was installed along with a 300 litre Joule hot water cylinder

Completed the 1st & 2nd fix mechanical installation working hand in hand with principal main contractor and wanted to share the clients feedback he left on Checkatrade below

Full fix on a large new build and installation of air source heat pump.

Tidiness: 10

Reliability: 10

Average: 10

Courtesy: 10

Workmanship: 10

Great company - I needed a complete fit out for a very large new build. I didn't want to use a heating company that were too large and 'corporate' as the price can get out of control but with Reina Group Ltd I found they had all the skills and experience in house to do a high-quality job. Very neat, and they use specialist materials for a better installation which I feel I can rely on. They also helped me with some second fix work and I understand my principal builder (highly experienced) has now asked them to take on their next new build project. Honestly - Reina Group Ltd were excellent!